Frequently Asked Questions

How long will my order take to complete?
Where are the awards made?
What forms of Payment do you accept?
Do you require a deposit to start the order?
What is camera-ready artwork?
Can you ship my order?
I have a question that is not answered here, how do I contact you?

 

How long will my order take to complete?

In most cases, your order will take seven working days to complete. Rush orders are available on request.

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Where are the awards made?

Our awards are produced on premises. Feel free to stop in and I will be happy to show you how it's done.

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What forms of payment do you accept?

We accept Cash, Checks, Visa, MasterCard, American Express and Debit Cards.

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Do you require a deposit to start the order?

In most cases no. For large orders with custom components, a deposit may be needed.

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I'm not sure I have camera-ready artwork, how do I know?

Camera-ready artwork is a Black and White printed image (an actual hard copy.) If you are still unsure, feel free to contact us or even fax over a copy of your image. We will be glad to help.

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Can you ship my order?

Yes, we can ship to anywhere in the United States.

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I have a question that is not answered here, how do I contact you?

Still have questions? Fill out our contact form with your specific questions and we will get back to you within 48 hours. Or feel free to call us at (702) 363-5955 for an instant answer.

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Ready to dive in? Browse our online catalog or Request a Quote today.

Award Tips

 

Your Photos:
Yes! We can incorporate your 3 1/2" x 5", 5" x 7" or 8" x 10" photos into any of our plaques or trophies.

©2005-2014 Desert Wind Engraving & Awards 6875 W. Charleston Blvd., Suite A, Las Vegas, NV 89117
Phone: (702) 363-5955 Fax: (702) 363-5299
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